Refund Policy
Last updated: December 28, 2025
We follow Paddle's standard refund policy. All refunds are processed by Paddle as the Merchant of Record.
Refund Eligibility
Customers are eligible for a full refund within 14 days of the initial purchase date.
How to Request a Refund
Refund requests must be submitted through Paddle or by contacting our support team at info@desk.smartveri.io.
Contact
For refund requests and questions:
info@desk.smartveri.io